Setting Up Service Order Labor Rates

  1. Open the Service Order Labor Rates form.
  2. Select Actions > New.
  3. Specify this information:
    SRO
    Select the unique alphanumeric code used to identify the SRO.
    Customer
    Select the customer.
    Ship To
    The Customer Ship To location is displayed.
    Partner
    Select the partner associated with the SRO.
    Work Code
    Select the code used to represent the type of work that is being recorded to a SRO. Codes are set up and maintained on the Work Codes form.
    Operation Warehouse
    Select the warehouse for which you want to set a labor rate.

    When a service order transaction is created, the system checks the Service Order Labor Rates form for a warehouse entry that matches the warehouse on the service order operation. The labor rate set for that warehouse is used.

    Rate
    Specify the hourly rate of a partner for the type of work being performed.
    Use Customer Currency
    Select this check box to use the customer currency instead of the domestic currency.
  4. Save the record.
When determining the rate to use, the order of precedence is as follows:
  • SRO
  • Customer
  • Partner and Work Code, based on the setting of the Default Labor Rate field on the Service Parameters form
  • Operation Warehouse