Distribution SX.e integration updates

Distribution SX.e-style forms in Service Management

New versions of these service forms were created in the style of Distribution SX.e forms:

  • Task Selection
  • Multi-Day Scheduling
  • Color Coding
  • Global Scheduling Parameters

These forms use the appearance and flow of screens found in Distribution SX.e. The names of the forms are annotated with a .sxe suffix, for example, Partner Selection.sxe.

In most cases, you will access these forms in Distribution SX.e, where they are accessible from the previously added Service Management. Accessing the forms in Distribution SX.e provides a more efficient workflow that eliminates toggling between applications.

Documents indicator on Service Orders.sxe form

We added a Documents indicator on the Service Orders.sxe form. This indicator is displayed when there are documents attached to the current service order.