Viewing Credit Card Transactions

To view or audit transactions that were processed through the credit card interface, use the Credit Card Transactions form.

Some field values on this form are copied from the values specified for credit card payment during order entry

  1. Use these fields to view the transaction information:
    Sequence
    This value is automatically assigned by the system.
    Customer
    The customer number is displayed.
    Date
    This value is the system date and time when the audit log entry was made.
    Customer Reference
    This field contains a reference from the customer. This additional information is required to qualify for Level 3 authorization.
    Success
    If selected, this field indicates the transaction was processed without error through the interface.
    Active
    This check box is selected by default to indicate that a transaction is active and available to be used for future charges. The corresponding grid column is only enabled when the transaction type is Authorize.
    Note: When you assign a new credit card to an existing order, any old authorizations that are tied to the order are automatically deactivated and the Active check box is cleared.
    Card System
    This field shows the name of the third-party system to which the transaction was sent.
    Transaction Type
    This field indicates the type of credit card transaction, for example Authorize or Return.
    Total Amount
    This field shows the amount of the transaction.
    Response
    This field contains the message that was received from the third-party system for this credit card transaction request. The content and amount of detail that is provided depends on the third-party system.
    Signature
    This field contains a signature, used with mobile devices.
    Auth Code
    This field contains a value received from the third-party system to indicate that the credit card information you sent is valid.
    Expiration Date
    This field shows the credit card expiration date. This field is not available if you use the CenPOS gateway.
    Reference
    This field displays the type of application transaction.
    Reference Num
    This field contains the number associated with the Reference.
    Invoice
    If the reference type is Invoice, then the invoice number is displayed.
    Order
    The original sales order or service order number is displayed, if the reference type is Invoice and the invoice is for a sales order or service order.
    Contract
    The original contract number is displayed, if the reference type is Invoice and the invoice is for a contract.
    Remote ID
    This field contains the ID of the remote mobile device, if applicable.
    Remote Transaction
    This field contains a unique transaction ID generated by the credit card system.
    Created By
    This field indicates the ID of the user who requested the transaction.
    Card Type
    The credit card type is displayed. For example, VISA or Mastercard.
    Card Last 4 Digits
    The last four digits of the credit card number are displayed.
  2. Close the form.