Reapplying an Open Payment Transaction

  1. Determine the customer number and check number from A/R Posted Transactions Detail form.
  2. Open the A/R Payments form.
  3. Specify the customer number and check number. You should see RE-APPLICATION OF OPEN PAYMENT beside the G/L Reference. If this is not displayed, re-examine the check number being entered.
  4. The date of the check should be changed to the current date. A journal entry is created as a result of the reapplication. The entry debits the A/R Deposit Account and credits the Accounts Receivable Account.
  5. On the A/R Payment Distributions form, specify the zero dollar invoice number as required to distribute the open payment.
  6. Perform A/R Payment Posting.