Infor Profiler/Trace Utility

Use this form, as directed by technical support, to generate a SQL server profile trace of a process that requires additional diagnosis by Infor Support.

By default, the trace file is generated on the SQL server. This typically requires administrator permissions to access. If you have appropriate permissions, the Open Folder button is displayed.

Use the filter fields on the Advanced tab to limit the results of the trace file to specific values. Use the Running Traces grid to identify or stop SQL traces that are already in process.

After the utility is run successfully, retrieve the trace file, compress it, and send it to the technical support contact.