Crash Recovery Steps

Use this utility to clear user sessions for all users except the user running this utility, unlock all locked functions and journals, and clear two DC parameters. You would most commonly need to run this utility following a crash of the utility server, but you can run it anytime.

  1. Open the Crash Recovery form.
  2. Select the check boxes for the functions you want the utility to perform:
    • Session Management
    • Unlock Locked Functions
    • Unlock Locked Journals
  3. Click Process.