Extract Using IRC Programs

  1. From the Select the extraction type screen, select the option Extract using IRC Programs.
  2. Click Next. The Perform Extraction screen displays a list of tasks that will be performed during the extraction. This list of tasks will vary depending on the application and Insight selected.
  3. Click Start to begin extraction.
  4. Provide a password to encrypt and secure the .bez file.
  5. Re-enter the password to confirm it.
  6. Click OK. The system encrypts the data after extracting each object and zips it in a .bez file. The next screen of the wizard appears.
  7. The screen now displays the progress of the extraction. On the Extraction Tasks column,
    • Each completed task is marked in green with the check box next to it selected.
    • Each failed task is marked in red with the check box next to it not selected
  8. After the extraction is complete click Next. The system displays the summary of the extraction performed. The Extraction Summary screen displays a summary of the extraction, which includes the following:
    • Each failed task is marked in red with the check box next to it not selected
    • Source Information - consists of the application and Insight from which data has been extracted
  9. Select the Collect Logs checkbox if you want the IRC Portable Data Extractor to zip the log files and the extracted data files together and send the .zip file to Customer Support in case extraction fails for some objects. Customer Support can then ascertain the root cause for extraction failure and resolve the problem.
  10. Click Next. The system displays the Extraction Completed screen.
  11. Click Finish to exit the wizard