Upgrading application servers

  1. Verify that all IRC Services are running on the IRC application server.
  2. Before upgrade, antivirus services should be disabled or excluded from upgrade as these services may block files during upgrade. The anti-virus Services can be enabled after upgrade is complete. Unless the services are excluded or disabled, upgrade may fail and you will see this error in the log files: 
    2010/08/19 06:18:07 || UF_File_Copy || Error || 
Upgrade.FileHandler::copyFilesforBackup()Errorin CopyFilesforbackup 
method file Extension The process cannot access the file 
'D:\Program Files\Approva\BizRights\Core\bin\Approva.ApplicationBlocks.ExceptionManagement.dll' 
because it is being used by another process
  3. To disable anti-virus services:
    1. Go to the Services control screen.
    2. Select the required anti-virus service.
    3. Right click the service name. Select Properties. Select the Startup type as disabled.
  4. Ensure that Windows Indexing Services are disabled for the folder Install Path as well as for the folder where the back-up will be taken as follows:
    1. Right-click on the folder and click Properties.
    2. Click Advanced.
    3. On the Advanced Attributes page, clear the check box For fast searching, allow the Indexing service to index this folder.
  5. Unless this is done, upgrade can fail and you will see the following error message in the log files: 
    2014/08/19 06:18:07 || UF_File_Copy || Error || 
Upgrade.FileHandler::copyFilesforBackup()Errorin CopyFilesforbackup method file Extension 
The process cannot access the file 
'D:\Program Files\Approva\BizRights\Core\bin\Approva.ApplicationBlocks.ExceptionManagement.dll' 
because it is being used by another process
  6. If User Access Control is turned on, then ensure that the logged in user (the user who is executing upgrade) has write permission on the IRC installation path.