Completion of request

Configure these settings to determine whether the ERP system should be manually or automatically updated after a request is approved. These settings can also be configured while creating a connection.

  • Manually complete request: The  application administrator or an authorized person must manually update the ERP system with approved objects. However, if automatic completion is selected at the connection level, the request will be manually completed.
  • Automatically complete request: Infor Risk & Compliance automatically updates the ERP system with approved objects. However, if manual completion is selected at the connection level, a message is displayed at the time of request creation.

Manual completion of request option is not applicable for Emergency Access requests.

Note: If you have selected the Automatic completion option when configuring the Infor Requests on the Configuration page, ensure the following:
  • The Realtime ION Extraction option is enabled in the ExtractionSettings.xml file (Install Path]\ Settings\ExtractionSettings.xml)
  • Connections are created for IFS and ERP in the IRC application
The IRC application automatically extracts data from the IFS. Else, data extraction must be performed manually after the request completion.