Request Details for SAP

This page provides details of a selected SAP request. The information is displayed on the following panels:

• General Information: This panel provides a summary of general details, such as the creator of the request, the creation date and the connection for which the request is created.. Click the Details link to view the Details pop-up window. Depending on the request type, one or all of the following tabs may be displayed on this pop-up window:
  • Proposed Details: The Proposed Details tab displays details of the changes proposed in the request. Depending on the request type, this tab may contain any or all of the following tabs:
    • User Information: This tab displays details of the new user being created, such as, the user ID, the user name and the validity period
    • Role Information : This tab lists all the new roles selected to be assigned to this user. Details of these roles such as the rule type, the validity and the connection in which the role is being assigned are also displayed on this tab
    • Modified Authorizations: This tab is displayed for an Authorization Change request. Depending on whether authorizations are deleted, added or modified in this request, details of the modified authorizations are displayed on the respective tabs.
    • Position Details: This tab is displayed for a Roles to Position request and displays details of the proposed changes to the selected position .
  • Current Details: The Current Details tab displays current details of the user. Depending on the request type, this tab may contain any or all of the following tabs:
    • User Information: This tab displays current details of the selected user.
    • Role Information: This tab displays details of the roles already assigned to the user in the selected connection. You can view details of roles assigned to the user in a specific connection by selecting the required option in the ERP and the Connection fields.
  • Infor Risk & Compliance Roles: This tab is displayed only if Infor Risk & Compliance roles are assigned to the user. Details of these Infor Risk & Compliance roles are also displayed on this tab.
• Violation Chart : This panel does not display any information if the request has not generated any violations. If the request has generated violations, this panel provides a graphical view of the number of rules generating violations and the priority of violations generated. The total number of rules violated is listed on the right side of the panel.
• Violating objects
• Actions
• More Details

This page enables you to perform the following actions:

• Submit requests : This button is displayed for requests that have the completion option set to 'automatic'. When you click Submit, the request is sent to the next approver and removed from your Requests home page and Inbox. The Revoke Emergency Access request details page displays the Force Submit button on the request details page. The creator of the request and the administrator can view the Force Submit button. They can use it to manually revoke the emergency role before the role assignment validity period lapses.
• Edit a request : The Edit tab is displayed on the user interface only if the request is in the requestor stage and has generated violations . Edit a request as follows:
  1. Click Edit. The page for this request is displayed.
  2. Make the required changes and click Send. The request is resubmitted for analysis and a confirmation message is displayed.
  3. Click Yes to continue. The request appears on the Requests home page.
• Send a request : The Send icon is displayed on the user interface only if the request has not generated any violations. Click the Send icon to send the request for approval.
• Delete a request : The Delete tab is displayed only if the request is in the requestor stage and not moved to the first approval stage. Click Delete to delete the selected request. All references to this request are deleted from the system.
• Discard : The Discard button is available only to the creator of the request or the administrator.  Requests can be discarded at any stage by the creator of the request by clicking this button. These requests are cancelled and are moved to the History tab of the Requests home page.
• Request more information from : This button is displayed on the Request Details page of an approver. If required, approvers can request for more information regarding the request from other approvers or the requestor. To request for more information:
  1. Click Request more information from. The Discuss Request window is displayed.
  2. From the drop-down list, select an approver or the requestor. In this drop-down list, you can see only the approvers of previous stages. If you are the first approver, then you can see only the requestor in the drop-down list.
  3. Enter your comments.
  4. Click Request more information from. The requestor or the selected approver will be notified by email and can view your comments on the Comments panel of the Request Details page. Click Cancel to exit from the Discuss Request window.

  The next time when you open the Request Details page of this request, the Cancel Additional Information button is displayed. If more information is not required, provide your comments and click Cancel Additional Information.  Your comments are displayed on the Request Details page of the requestor or an approver to whom you have requested for additional information.

• Submit additional information : This button is displayed on this page only if other stage approvers have requested additional information about the request from you. Enter your comments in the Comments field on the More Details panel and click Submit Additional Information. The approver who requested for this information is  notified by email and your comments are displayed on the Comments panel of that approver.
• Check out this Request for Manual Completion : This button is displayed on this page if the request completion is set to 'manual'.
  1. Click Check out this Request for Manual Completion to update the ERP with the requested changes.
  2. Revisit the Request details page and click one of the following buttons after updating the ERP:
     • Check-in Request Completed : Click this button if the updates to the ERP is successful and then click Check-in Request Completed to complete the request.
     • Check-in Request Failure: Click this button if the requested changes could not be updated in the ERP. The request is then cancelled.

Click Cancel to exit from the Request Details page.