Display Exceptions browser or Business Process Exceptions report links

Before scheduling analyses for Process Insights, if notifications are enabled at the rule or rule book level for the event rule violation or rule book violation, the post-analysis e-mail sent to the notified user contains these links based on the settings configured in the SetNotifications.xml.

  • Exception Browser
  • Business Process Exception report
  • Exception Browser as well as Business Process Exception

Template Settings in SetNotification.xml

Based on your requirements, configure the xml setting:

Setting Description
XML file name and path [InstallPath]\Settings\SetNotification.xml
Node <Template Settings>
Tag 
 <event name ="Rule in Rule Book violation"> 
 <report name ="BPE" displayname ="Click here to view Business Process Exception Report" showURL ="true" /> 
 <report name ="EB" displayname ="Click here to view Exception Browser" showURL ="true" /> 
 <event name ="Rule violation"> 
 <report name ="BPE" displayname ="Click here to view Business Process Exception Report" showURL ="true" /> 
 <report name ="EB" displayname ="Click here to view Exception Browser" showURL ="true" />

Configuration setting

For the node <event name = “Rule in Rule Book violation”>:
  • Set the value of showURL to true for the attribute displayname = Business Process exceptions to display the Business Process Exception Report hyperlink.
  • Set the value of showURL to true for the attribute displayname = Exception Browser to display Exception Browser link.
  • The value of the display name for BPE report name is click here to view Business Process Exception Report, by default. This appears as a hyperlink. The value of the display name is configurable.
  • Similarly, for the node <event name ="Rule violation">, you can configure the value of showURL and display name.

If you set the value of showURL to false, the Business Process Exception or Exception Browser link is displayed in the e-mail.

Default value The default value is set to true to ensure that both the Business Process Exception Report and Exception Browser links are displayed in the e-mail.