View requests assigned to other users
By default, users can view requests created by them or assigned to them. You can modify this setting so that users can view all requests in the system.
For this, configure the setting in WhatIfSettings.xml and modify the
setting in showRequestsAsAdmin
from the default 0
to 1 as shown in the figure below:
Configure the xml as:
Setting | Description |
---|---|
XML file name and path | [InstallPath]\Settings\WhatIfSettings.xml |
Tag | <Settings>
|
Node | <Setting Name="showRequestsAsAdmin" Description="Display request
as shown to administrator">1</Setting>
|
Configuration setting | If you set showRequestsAsAdmin to:
|
Default | The default value is 0. |