Activation
| WHEN | PROBLEM | POSSIBLE CAUSE | CORRECTIVE ACTION |
|---|---|---|---|
| Activating IRC Services | Error during activation, Bulk Insert access denied | Windows may not be configured for security account delegation. | Configure Windows to enable security account delegation to be able to access the bcp folder at [Install Path]\BizRights\Core\bcp |
| IRC Services activation failing. Error 404. Page not found. |
Anonymous Access user (IUSR) passwords needs to be reset. ASP.NET version not properly set. |
Reset password for Anonymous Access user.
Set ASP .Net 4.8 version in IIS |
|
| IRC Services activation or IRC not working when SSL is enabled. | SSL certificate common certificate name is invalid | Specify Fully Qualified Domain Name in Issued To field while creating certificate. | |
| Activation failed with error: Ad hoc update to system catalog is not supported | ‘Allow updates’ in master database has a value other than 0 | Run the query sp_configure 'allow updates’, 0 to reset the default value. | |
| Activating Adapter | Adapter activation fails. | Microsoft Visual C++ 2010 Redistributable Package (x64) not installed. This is a prerequisite. | Install Microsoft Visual C++ 2010 Redistributable Package (x64) pre-requisite. |
| Activating Insights | Failed to publish IRC to core |
ASP.NET version not properly set. Check the webservice extension in the IIS for asp.net v4.8. Its status should be set to allows |
Set ASP.NET version in IIS to 4.8. Should allow ASP.NET v4.8 in webservice extension. |