Disable parent request notification

Emergency access requests are termed as parent requests. This request is internally divided into multiple child requests based on the responsibilities being requested.

When child requests are generated, the parent request is marked as complete, irrespective of the status of the child requests and the user receives email notifications with the status ‘approved’. Users can disable this parent request completion notification by configuring the file RequestConfiguration.xml.

notifyparentrequestcompletion_RequestConfiguration.xml

Configure the xml as :

XML file name and path	[InstallPath]\Settings\RequestConfiguration.xml
Node	<notifyparentrequestcompletion>true</notifyparentrequestcompletion>
Configuration setting	Set the value of <notifyparentrequestcompletion> to: true –Users receive email notifications about parent request completion. false – The users do not receive email notifications about parent request completion.
Default	The default value is true.