Checking prerequisites for IRC products

The options available on the left panel to perform these checks depend on the IRC products selected in the IRC products to be installed panel of the Customer Information screen.

  1. Click SMTP Server on left panel. Provide the required details for the SMTP server.
    • If utility is running in already installed mode, the SMTP server name, the From (email address) and the credentials for the SMTP server are retrieved from the IRC configuration file. Provide the other details such as the To (email address), the subject and the body of the email.
    • If utility is running in expected to be installed mode, provide the required information on this screen.
    Note: Ensure that the specified email address is on the same domain as the SMTP server.

    After the SMTP server check is performed, ensure that the mailbox of the user account provided in the To (email address) field, receives a test email of confirmation.

  2. Click Database Server on the left panel. The Database Server screen is displayed.
    • If utility is running in already installed mode, the machine name, the SQL Server instance and the SQL server credentials are retrieved from the IRC configuration file. You need to provide other details manually.
    • If utility is running in expected to be installed mode, you need to provide the required information manually.
    • Ensure that user credentials belong to the administrator group. The SQL Server account should be sysadmin.
    • If Windows Authentication is selected, the database connection is made in context of current logged-in user.
  3. Click Report Server on the left panel to proceed. The Report Server screen is displayed.
  4. Click Business Vault on the left panel to proceed. The Business Vault Server Details screen is displayed.
  5. Specify the required details.