Request Status

After a request is submitted, it may have one of the following statuses depending on the stage it is in.


REQUEST STATUS	STAGE
In Progress	The time, from when a request is generated, to the time it appears in the panels of the requester or the approver.
Pending Approval	For a requestor, it is the time from when a request is submitted to the time it is analyzed or approved by all required approvers or rejected at any approval stage. For an approver, it is the time from when the approver has approved to the time it is approved by all the approvers or denied or cancelled in any stage.
Pending Application Update	For automatic execution: The time taken by a request to complete all retries or until all application updates are complete (whichever is earlier). For manual execution: The period of time, from when a request has been checked out by an application administrator for application updating to the time it is checked in again.
Queued	Applies only to manual execution: The period of time, from when a request has been checked out by an administrator to the time it is checked in again.
Approved	When a request is approved and the changes successfully executed as per the request.
Rejected	When a request is rejected by any approver.
Failed	When IRC encounters a failure either in the approval process or during manual / automatic assignment.
Cancelled	When a request is cancelled by a requester.
Auto Cancelled	When the Stale Request Cancellation option in the Approval Process or Configuration section is set to Yes.
Completed /Cancelled due to Full Extraction	Completed requests are moved to the Completed panel. However, in case of a full extraction, if some of the requests are not complete and have lost the user-role mapping, they are also moved to the Completed panel.