Incoming email

During a violation or exception review, a user can discuss mitigation details using the Discuss icon in the Violation or Exception browser. Users with whom the discussion has been initiated is notified by email. The user can view the reply through the email where the user can add their comments if required.

To use this functionality, you must set up an email address in the application to receive these email replies. To configure the email server details go to Configuration > Infor Risk & Compliance System > Incoming Email page. You must to know the email protocol, the exchange server version and other details about the email server, hosting this email address.