View requests assigned to other users
By default, users can view requests that are created by them or assigned to them. You have the option to change this setting so that users can view all requests irrespective of the roles assigned.
To enable users to view requests created by other users or assigned to other users; configure the setting on the WhatIfSettings.xml. Change the setting in showRequestsAsAdmin from the default 0 to 1 as shown in this figure:
To configure the xml setting:
| XML file name and path | [InstallPath]\Settings\WhatIfSettings.xml |
| Tag |
<Settings>
|
| Node |
<Setting Name="showRequestsAsAdmin"
Description="Display request as shown to
administrator">1</Setting>
|
| Configuration setting | If you set
"showRequestsAsAdmin" to:
|
| Default | The default value is 0. |