Sign into IRC Cannot sign into IRC. Credentials are incorrect. Verify that your credentials are being entered properly and that caps lock is not on.
Cannot sign in to IRC, even though proper account and password have been externally verified. IRC was installed, removed and reinstalled

As a .NET solution, temporary files are cached in the Microsoft.NET system folder and these files are not removed while uninstalling IRC. If IRC is reinstalled on a machine, be sure to clear the .NET cache before attempting to login.

By default, the cache is located in

%WINDIR%\Microsoft.NET\ Framework64\ v4.0.30319\Temporary ASP.NET Files, where %WINDIR% is the installation folder for Windows 2008.

Note: The version of the framework may vary.

Restart IIS Web Server. For details, refer to Start and Stop IIS Web Server

Timeout during IRC operation. The script timeout value is too low. Change the script timeout value to accommodate the processing time required by the page.
Timeout during IRC operation. The execution timeout value in the machine.config file is too low.

Edit the executionTimeout attribute of httpRuntime using an XML editor or a text editor.

Change the value from 90 to 300 (seconds).
Timeout during IRC operation. Proxy setting is enabled. Disable the proxy setting.
After sign-in No data on the dashboard Required permissions not assigned

Assign the following permissions to the TempImagesProperties folder at [Install Path]\BizRightsPresentation\TempImages

Network Service Account :

  • Full permissions

Internet Guest Account:

  • Modify
  • Read and Execute
  • List folder contents
  • Read
  • Write