Ignore the reason for the exception

The ignore action is another optional feature that can be used to manage a large number of reasons. You can use this feature only if you own the exception. Reasons for open exceptions cannot be ignored.

Note: You can use this feature only if an exception is assigned to you. For unassigned exceptions, select the option Self assign exceptions when closing to self assign exceptions.

Choose this option to mark the exception as allowed or immaterial and document your reason. To ignore a reason:

  1. Select the reason to be ignored.
  2. Click the Ignore icon. A dialog box is displayed.
  3. Select Colleagues to notify about the exception status. Select the check box ALL to select all Ming.leTM colleagues or click the Browse icon to select specific colleagues. Alternatively, you can use the autosuggest text box to select colleagues. All the selected colleagues will be notified about the exception status on their Ming.leTM Feed page.
  4. Select Groups to notify about the exception status. Select the check box ALL to select all Ming.leTM groups or click the Browse icon to select specific groups. Alternatively, you can use the autosuggest text box to select groups. All the selected groups will be notified about the exception status on their Ming.leTM Feed page.
  5. Provide a comment if required.
  6. Click Save.

    The date and time displayed in this dialog box is according to the time zone defined on the Preferences page.