Outgoing Email Server

This panel helps you to manage the distribution of notifications for alerts and requests from Infor Risk & Compliance to its users. Emails are sent based on the events for which the notifications are created. Email notifications can be created for the following events:

Analysis
Baseline
Compensating control
Connections
Emergency access
Extraction
Exception/Violation mitigation
Parameter list
Parameter
Reports
Rule book management
Rule management
Upload data
Workflow management
What-if analysis

Configure email notification settings as follows:

Select the check box Required SSL check box only if the SMTP server is configured as secured.
Provide the name of the SMTP Server. Infor Risk & Compliance uses the SMTP (Simple Mail Transfer Protocol) server to send notification emails. If no information is provided in this field, the application checks if the local SMTP server is running on the Infor Risk & Compliance server. If the local SMTP server cannot be found, Infor Risk & Compliance cannot send email notifications.
In the From Address field, provide an address that will identify the sender of email notifications (a mailbox setup for Infor Risk & Compliance or an individual's account).
Select the check box Outgoing mail server (SMTP) needs authentication if you need to specify credentials for the SMTP server. This is required when you are using a third party SMTP server.
Enter the User Name and Password that will be used to authenticate the SMTP server.
In the Infor OS Platform URL field, specify the Infor OS Platform machine url from which Infor Risk & Compliance is accessed. Email notifications will contain the URL contained in this field. For example (https://server:port/infor/SiteGUID ).
In the Application Logical ID field, specify the Infor Risk & Compliance logical ID. Locate this ID as follows:
1. Login to Infor OS Platform as an Administrator.
2. Go to Site Actions > View All Site Content.
3. Click Infor Application Deployments.
4. Search for the required Infor Risk & Compliance application instance name in the Title column.
5. Copy the value of Logical ID for this instance from the Logical ID column.
In the Incoming Account field, provide the email address for the account that will receive and process emails from Infor Risk & Compliance users. For example, if a user unsubscribes to an event, or if a reviewer discusses an exception with another reviewer, the emails interchanged between reviewers are processed through this account.
Click Generate One Time Password. The OTP is sent to the email address specified in the From Address field above. OTP is valid for 15 minutes from the generation time.
Enter the OTP and click Verify to verify the email address.

Note: Verification of the email address is required whenever you change the address in the From Address field.
To confirm these configuration settings, provide an email address in the Send To field of the Test Email panel. Click the Test Email icon to send a test mail.
In the Notification Mail Option panel, select an option depending on whether the user ID and password for a new user should be sent through a single email or separate emails. You also have the option of not sending the User ID or password by email. By default, the user ID and password are sent in separate mails.

Note: If you select the option Do not send User ID and Password Notification email, the option to automatically change user password appears disabled on the Security page. This feature is applicable for CMAS (Infor Risk & Compliance Authentication Scheme).
Click Save.