Oracle Request - Menu Change Management

On the Manage menu, click Requests. The Requests page is displayed.
Click the New icon. A drop-down list displays the list of requests that can be created for the Insights installed on your machine.
Click Oracle - Menu Change Management. The page for creating a new request is displayed.

Introduction

Create an Oracle - Menu Change Management Request

General Information

Use this panel to provide general information about the request such as the request name and other details, and the connection for which the request is created.

Provide a unique name to identify the request. This name is reflected on the Requests home page.

From the drop-down list, select a priority for the request.

Provide the connection for which the request is being created. You can set this connection as default from Preferences page.

To select a connection, type in a part of the connection name. All connections matching your search criteria are displayed. Select the desired connection. Alternatively, browse and select the desired connection and click OK. The selected connection appears in the Connections field.

Note: In case of secured connections, users signed into IRC will be able to view and use only those connections that they have access to.

Select the menu to which you want to assign new functions.

To select a menu, type in a part of the menu name. All menus matching the search criteria are displayed. Select the desired menu name. Alternatively, browse and select the desired menu and click OK. The selected menu appears in the Select Menu field .

Note: If a request for the selected menu is already pending, IRC displays a message alerting you about the duplicate assignment. You have the option to continue the request, cancel it or select a different menu.

If the request is continued then during the approval process, the approver will see the message in the Previous Comments section.

New Functions to be Assigned to the Menu

To select a function, type in part of the function name. All functions from the selected connection and matching your search criteria are displayed. Select the desired function name. Alternatively, browse and select the desired function and click OK. The selected user appears in the Add New Functions field identified with an icon.

Functions Already Assigned to the Menu

To revoke an existing function, select the check box next to the function you want to revoke and click Revoke. The selected function will be revoked after the request undergoes the approval process.

More Details

Provide additional information about the request.

Comments are mandatory if the requestor comments option check box on the Access Management section on the Configuration page is selected.

This tab enables you to send email notifications to request participants or other users at specific stages of a request.

Select any of the request status check boxes next to a user. Email notifications will be sent to that user when the request reaches that status. The option Approval Email Notification ensures that a user is notified whenever a request is posted to that user’s Inbox.
Select the check box Display comments in email notifications, if you want the application to display comments in the notification.
Other users can be notified by selecting the option Others. Provide the email address for the other users in the Other emails text box and click the Add icon.

Note: Email settings are enabled and may be changed only if the check box Override this Option is selected in the Options panel of the Approval Process Templates page.