Downloading attachments

Download attachments or reports under an entity record.

You have two options when downloading attachments and reports:

  • Individually, where you download selected attachments separately or per file.
  • Compressed folder, where all files are compressed into a single folder.

This feature is available in these areas:

  • Style Attachment tab and pane
  • Material Attachment tab and pane
  • Trim Attachment tab and pane
  • Reports list page
  • Request E-mail Content tab
  • Partners Attachment pane
  • Patterns Attachment pane
  • Document Library

You cannot download files with a combined size that exceeds 10 GB. If you exceed the limit, a toast message is displayed.

  1. On an entity record, click the Attachments icon.
    The size of each attachment is displayed in the File Size column. The file extension is displayed in the read-only File Type column.
    The File Size and File Type columns are part of the standard layout for the Style Attachment tab. The File Size column is also part of the standard layout for Material Attachment, Trim Attachment, the Reports list page, Partners, and Patterns.
    You can configure the File Type column display through Manage Views in the Style area. The Partners library attachment pane does not support Manage Views.
  2. Optionally, to select multiple attached files, click Multi-Select.
  3. Right-click the file name and select Download.
    The total file size of selected attachments is displayed alongside the download button. When you multi-select attachments, the total file size of all selected files is displayed.
  4. To download a file or selected files separately, click Individually.
  5. To download selected files into a compressed folder, click Compressed folder.

    To ensure optimal performance, if the total size of the selected files exceeds 20 MB, the 'Individually' option is disabled. In this case, you can only select the 'Compressed folder' option, that processes the task as a background operation.