Downloading document library items

Download images and files from the Document Library module to view their contents.

See Downloading attachments.

  1. From the application menu, select Basics > Document Library.
  2. Right-click on a file from the Document Library grid, and select Download.
    The size of the file is displayed alongside the Download option.
  3. Optionally, for downloading multiple files, click the Multi-Select option.
    The total size of the selected files is displayed alongside the Download option.
  4. Select the download format:
    • Individually: Download a file or selected files separately.
    • Compressed: Download files into a compressed folder.
    Note: If the total size of the selected files exceeds 20 MB, you can only select the Compressed folder option.

    Additionally, if multiple selected files include at least one file over 250MB, the only available download option is to download files individually.

    As a current limitation, you cannot download files or images with a total file size of more than 10 GB. If you exceed the limit, you receive a toast message.