Downloading attachments

Download attachments or reports under an entity record.

Additionally, you have two options when downloading attachments and reports:

  • Individually, where you download selected attachments separately or per file.

  • Compressed folder, where all files are compressed into a single folder.

This downloading options feature is available in the areas of Style Attachment tab and pane, Material Attachment tab and pane, Trim Attachment tab and pane, Reports list page, Request E-mail Content tab, Partners Attachment pane, Patterns Attachment pane, and Document Library.

As a current limitation, this feature prevents users from downloading files or images with a total file size exceeding 10 GB. If the limit is exceeded, users receive a toast message.

  1. On an entity record, click the Attachments icon.

    The size of each attachment is displayed in the File Size column.

    The File Size column is added as part of the standard layout of these areas: Style Attachment tab and pane, Material Attachment tab and pane, Trim Attachment tab and pane, Reports list page, Partners, and Patterns

  2. Optionally, to select multiple attached files, click Multi-Select.
  3. Right-click on the file name and select Download.

    The total file size of an attachment or selected attachments is displayed alongside the download button. When you multi-select attachments, the total file size of all selected files for download is displayed for reference.

  4. To download a file or selected files separately, click Individually.
  5. To download selected files into a compressed folder, click Compressed folder.

    To ensure optimal performance, if the total size of the selected files exceeds 20 MB, the 'Individually' option is disabled. In this case, you can only select the 'Compressed folder' option, that processes the task as a background operation.