Case count

These are the options on which the count can be based:

• Process flow: The case count is calculated on a defined process flow.
• Event: The case count is calculated on the defined events.
• Attribute: The case count is calculated on the defined attributes.

This table gives an overview of the configuration options for an event level metric type Case Count:

Count option	Field	Description
Process Flow	Event	Select an event from the list to set it as the first event of the flow. The list is populated with events that are loaded into the database.
Process Flow	Condition	Select a condition to connect the selected first and last event. These conditions are available: Is directly followed by Is not directly followed by Is not eventually followed by Is eventually followed by Click the + icon to add another condition and event to build more complex flows. Click the x icon to remove a condition and related event from the list.
Process Flow	Event	Select an event from the list to set it as the last event of the flow. The list is populated with events that are loaded into the database.
Event	Condition includes Event	Select one or more events from the list to include them in the calculation. The list is populated with events that are loaded into the database.
Event	Condition excludes Event	Select one or more events from the list to exclude them from the calculation. The list is populated with events that are loaded into the database.
Attribute	Attribute	Select an attribute from the list to populate the value field with its values. The list is populated with attributes that are loaded into the database.
Attribute	Condition	Select a condition to be applied to the selected attribute. These conditions are available: Equals Not equals
Attribute	Value	Select one or more values to include in the calculation.