Use cases

1. As a process analyst, ask natural language questions about process performance to identify bottlenecks and delays without manual query creation.
2. As a process analyst, analyze why some cases take longer than others to identify root causes of slow execution and recommend improvements.
3. As an operations manager, review case counts, throughput, and cycle time summaries for a process to monitor operational performance at a glance.
4. As an operations manager, review SLA compliance rates and identify cases that breached deadlines to support corrective action.
5. As a process analyst, analyze process variants and compare common execution paths with exception paths to measure process variation.
6. As a process analyst, detect rework loops, defined as cases that repeat the same activity, to quantify inefficiency and locate rework concentration.
7. As a process analyst, check process conformance against the expected model to identify deviations and non-compliant cases.
8. As an operations manager, compare process performance across time periods or segments to track efficiency trends and assess process changes.
9. As a process analyst, review resource utilization and workload distribution to identify overloaded resources and unbalanced work allocation.