Configuration options for an event level metric type Formula

This table gives an overview of the configuration options for an event level metric type Formula:
Configuration Field Description Notes
Result Type Select output type:
  • Number
  • Cycle Time
  • Ratio
Determines how the result is displayed and aggregated.
Description Optional text describing what the formula calculates. You can use maximum 20000 characters. The description is saved when the metric is saved.
Input Type Select input type using the tabs at the top of the data section: Process Metrics, Event Level Metrics, or Attributes. Hourly Rate and Number inputs are available as inline input fields below the formula box. Only numeric and date-time attributes are supported; string attributes are excluded.
Mathematical Operators Use +,, ×, ÷, and parentheses () to build the formula Example: (CycleTime × HourlyRate) / CaseCount
Editing Edit, rearrange, or remove formula components Chips represent each component; drag-and-drop is supported. Numeric chips support in-line editing.
Clear All Clears all chips from input field This action is not saved if the user closes the modal without saving.
Formula Validation Real-time validation checks for syntax, operator placement, division by zero, and correct input types Errors are shown as banners; the formula cannot be saved until valid.