Configuring Event Level Metrics

Each type of event level metric must be configured according to the available configuration options.

  • Case Count

    The Case Count is a metric that calculates the number of cases based on the specified configurations. These are the options on which the count can be based:

    • Process flow – the case count is calculated on a defined process flow.
    • Event – the case count is calculated on the defined events.
    • Attribute – the case count is calculated on the defined attributes.

    This table gives an overview of the configuration options for an event level metric type Case Count:

    Count option Field Description
    Process Flow Event Select an event from the drop-down list to set it as the first event of the flow. The list is populated with events that are loaded into the database.
    Process Flow Condition Select a condition to connect the selected first and last event. These conditions are available:
    • Is directly followed by
    • Is not directly followed by
    • Is not eventually followed by
    • Is eventually followed by

    You can click the + icon to add another condition and event to build more complex flows. You can click the x icon to remove a condition and related event from the list.
    Process Flow Event Select an event from the drop-down list to set it as the last event of the flow. The list is populated with events that are loaded into the database.
    Event Condition includes Event Select one or more events from the drop-down list to include them in the calculation. The list is populated with events that are loaded into the database.
    Event Condition excludes Event Select one or more events from the drop-down list to exclude them from the calculation. The list is populated with events that are loaded into the database.
    Attribute Attribute Select an attribute from the drop-down list to populate the value field with its values. The list is populated with attributes that are loaded into the database.
    Attribute Condition Select a condition to be applied to the selected attribute. These conditions are available:
    • Equals
    • Not equals
    Attribute Value Select one or more values to include in the calculation.
  • Cycle Time

    The Cycle Time is a metric that calculates cycle time based on the specified configurations.

    This table gives an overview of the configuration options for event level metric type Cycle Time:

    Configuration Field Description
    Start Event Select the occurrence of the start event to use in the calculation. These options are available:
    • First Occurrence
    • Last Occurrence

    Select an event from the drop-down list to set it as the start event of the cycle time. The list is populated with events that are loaded into the database.

    End Event Select the occurrence of the last event to use in the calculation. These options are available:
    • First Occurrence
    • Last Occurrence

    Select an event from the drop-down list to set it as the last event of the cycle time. The list is populated with events that are loaded into the database.

  • Event Count

    The Event Count is a metric that calculates number of events based on the specified configurations.

    This table gives an overview of the configuration options for event level metric type Event Count:

    Configuration Field Description
    Event(s) Select the event or events to be used in the calculation. The list is populated with events that are loaded into the database.

    To search for text contained in the name of an event, type a search term in the search box. You can remove a search term by clicking the close icon on the search box.

    Click Select all or Deselect all to select all events or to deselect all events.