Interpreting the Enterprise Connector status

For ION API service and the Enterprise Connector errors and warnings, messages are color coded to indicate the status:

  • Green: Modeling can continue.
  • Yellow: Modeling can continue, but one of the dependent components has an issue that can be fixed offline and the API will work.
  • Red: Prerequisites are not met so modeling cannot continue:

This information provides a more detailed explanation of the error or warning status:

*EC OK*

HB: OK -> Icon: Green -> Tooltip: EC running, EC version supports hybrid services, ION service running

HB: Pending -> Icon: Green -> Tooltip: Hybrid Service installation is pending

HB: Unknown -> Icon: Green -> Tooltip: Hybrid Service not available

HB: Error/Not Ok -> Icon: Red -> Tooltip: Hybrid Service not running, EC version supports hybrid service

EC ERROR*

Icon: Yellow -> Tooltip: EC not running

*EC PENDING/EC NOTEXISTED*

Icon: Red -> Tooltip: Please install EC first -> Extra functionality: Disable save button, disable suite

*EC UNSUPPORTED/ UNKNOWN*

Icon: Red -> Tooltip: Please upgrade EC to latest version - > Extra functionality: Disable save button, disable suite