Viewing the status of a workflow instance

In the Active Workflows management page, select a workflow in the list and click Workflow Instances.
The workflow instances page lists all instances for the selected workflow. The default filter is to show only the workflow instances that were created since the workflow activation date till the current day.
If required, adjust the filter and click Search to refresh the list of workflow instances. The total number of instances that were found according to the search criteria is displayed at the bottom of the screen. Use the paging control to navigate through the complete list. Alternatively, you can search for a particular workflow instance by its ID.

You can generate a CSV report for a list of workflow instances that results from a search query.
See Generating reports for workflow instances.

In the workflow instances page, view this information about instances that were started for the selected workflow:

ID

The numeric ID that identifies the workflow instance.

Instance Name

The name of the workflow instance, if specified at the time the instance was started. The default value is the workflow definition name.

Start Time

The date and time the instance was started.

Status

This field displays one of these statuses:

Started
The instance is currently running. If necessary, you can cancel a running instance.

See Canceling workflow instances.
Completed
The instance finished successfully.
Canceled
The instance was canceled by an application user or a system administrator.
Failed
The instance stopped because of a failure.

End Time

The date and time the instance stopped.

Reason

This field is specified only for canceled instances. The field shows the reason why the instance was canceled.

Start Source

The source that started this workflow instance.

This table shows the source type and the source identifier:


Icon	Source type	Identifier
	Activation Policy	Activation policy name
	Alert	Alert ID
	API	Logical ID of the application which called the API
	Process.Workflow BOD	Message ID of the BOD
	User Action	User Name
	Document Flow	Message ID of the Process.Workflow BOD sent from Document Flow
	Workflow	Workflow Name
	Workflow Schedule	Workflow schedule name

Cancel Source

The source that canceled this workflow instance.

This table shows the source type and the source identifier:


Icon	Source type	Identifier
	Activation Policy	Activation policy name
	API	Logical ID of the application which called the API
	Process.Workflow BOD	MessageId of the BOD
	User Action	User Name
	ION Desk Admin Action	The value "ION Desk Admin" is displayed
	Workflow Schedule	Workflow schedule name