Example 3

To avoid that no approval Task is created, you can use a 'fallback' approver. In that case, complete these steps:

  • Ensure that the parameter that is selected on the Approval Actions tab, such as Result, has a value other than the approved or rejected value. For example, Initial.
  • Add the Result parameter as a parameter to check.
  • At the end of the approval matrix table, add a row that checks whether the Result parameter still has its initial value.

This table shows an example:

Parameters to check Distribution
Cost Center Region Result
= 'c1' CentralOffice
<> 'c1' North NorthOffice
<> 'c1' South SouthOffice
= 'Initial' Controller

A Task is created for the controller, for example, if the CostCenter is 'c2' and the Region is 'East'.