Installing Enterprise Connector

For installations on Linux, see Installing Enterprise Connector using a script.

Note: 
  • You can install multiple Enterprise Connectors at the same host. To separate these installations, each installation requires its own database, its own port numbers, and a unique name for the installation folder. Ensure the server is sized to support the load of additional Enterprise Connectors.
  • The version of the Enterprise Connector used may not be a later version than the ION CE environment it is used for. Keep this in mind when you download an Enterprise Connector from a PreProduction environment. Do not use the downloaded connector with a Production environment, unless the Production environment is at least the same version as the connector.

Service account requirements: When installing Enterprise Connector, NT SERVICE\ALL SERVICES must be granted the "Log on as a service" role on the Enterprise Connector server before the installer is run. This is a default setting in Windows, but it might have been revoked on your system.

  1. Select Connect > Enterprise Locations.
    A list of existing locations is displayed.

    For the locations that have an Enterprise Connector service and the status is OK, the Version shows the version of the currently installed Enterprise Connector. If an update for that version is available, the version is colored red.

  2. Click the Download Enterprise Connector icon.
  3. Save the file: com.infor.ion.cloud.enterprise.connector.installer-<version>.jar
  4. Copy the jar file to the Windows system where the Enterprise Connector must be installed.
  5. Start the installation by double clicking the jar file.
    Or run this command ‘as Administrator’:

    java -jar com.infor.ion.cloud.enterprise.connector.installer-<version>.jar

    Note: If, because of limited memory, the installation fails, you can retry the installation through this command:

    java -Xmx1024M -jar <installation jar>

  6. During the installation you must specify this information:
    • The Grid installation directory. This is defaulted to c:\Program Files\Infor\IONEnterpriseConnector
    • Several TCP/IP ports for:
      • Bootstrap Service. We recommend 28089.
      • Host Router (https). We recommend 28090.
      • Host Router (proxy). We recommend 28091.
    • The JDK path: Defaulted with the highest java version installed.
    • The Database type: SQL Server or PostGres Enterprise DB.
    • Grid Database Name: The default name is InforIONECGrid
    • Database Scenario: Select one of these scenarios:
      • Installer creates database.

        The installer creates the Grid database. The ION Runtime Database User must exist. The installer gives this user full access to the Grid database.

      • Install in pre-created empty database.

        The empty Grid Database must exist. The ION Runtime Database User must exist and have full authorization on the Grid Database.

        Create the database with the SQL_Latin1_General_CP1_CI_AS collation.

    • The Connection Parameters to the database instance:
      • Database Server
      • Database Port or Database Instance
    • ION Runtime Database User and Password.

      SQL Server: Specify a login created in SQL Server that is not based on a Windows user account.

    • Database Administrator User and Password.

      SQL Server: Specify a login created in SQL Server that is not based on a Windows user account.

      Only required if you selected Installer creates database.

    • Location Credentials and Tenant Mapping.

      Optionally, you can apply these properties after the installation:

      • Access Key ID
      • Secret Access Key
      • Tenant Mapping
    • Proxy Service

      Optionally, you can apply these properties after the installation:

      • Configure the use of a proxy service

        Select this check box if the Enterprise Connector must use a proxy service to access the Infor Cloud

      • Proxy Host (https)

        Specify the host address for your proxy service.

      • Proxy Port (https)

        Specify the port for your proxy service.

      • Authentication

        Leave blank to use anonymous authentication.

        Select basic to use basic authentication.

      • If basic authentication is selected, configure these properties:

        • Userid

          Specify the proxy userid.

        • Password

          Specify the proxy password and repeat it to verify the entry.

  7. Click Next to start the installation.
    The installation process shows the status of the core component of the ION Enterprise Connector. The expected end status is OK.
    Note: 
    • If you did not provide the Location credentials during the installation, the end status is NOT_OK.
    • You may be using the IDM Enterprise Print Service or the API Gateway hybrid service. If so, you can check the status for these services on the Enterprise Locations page in ION.

    The log files for the Enterprise Connector are stored in C:\ProgramData\Infor\ION Enterprise Connectorinstall\installlog.

    The Windows Services now include the Infor ION Grid-<Installation folder name> service.