Deleting workflow instances

  1. On the Active Workflows management page, select a workflow in the list and click Workflow Instances.
    The Workflow Instances page shows all instances for the selected workflow, according to the current filter.
  2. To delete all workflow instances from the resulting search range with status is completed, canceled or failed, click Delete All.
  3. To delete one specific workflow instance, select the instance to delete and click Delete.
    You cannot delete workflow instances that are running.
  4. After clicking Delete or Delete All, a delete process starts in the background to remove the requested workflow instances and their tasks and notifications. You must refresh the Workflow Instances page to see an updated list of workflow instances for the current filter.
  5. To see the status of the delete action, go to ION Desk > Monitors & Workflows > Archive > Delete Logs.