Viewing triggers

You cannot directly navigate to the Triggers page. To display the Triggers page, click Triggers on these pages:
  • Manage monitor page
  • Manage alarm templates page
  • Manage activation policies page
  • Manage workflow instances page
  • Manage activities page

See Navigation.

The Triggers page is a master-details page. The list of triggers is displayed in the upper part of the screen. If a trigger is selected, its details are displayed in the lower part of the screen.

When the logging of triggers is disabled, a notification is displayed above the triggers list.

You can change the settings for logging triggers through this ION Desk menu: Configuration > ION Service > Properties > Event Management engine

The list of triggers shows this information:

Creation Date
The date when the trigger was created.
Monitor
The name of the monitor that processed this trigger.
From LogicalID
The application that sent the trigger.
Type
The noun name of the trigger.
Document ID
The unique document identifier of the trigger.
Revision ID
The revision identifier from the document identifier, if it was present in the incoming message.
Accounting Entity
The accounting entity of the trigger.
Location
The location of the trigger.
Ignored
Indicates whether the trigger was processed by the monitor.
Alert ID(s)
The identifiers of the alerts that the monitor has created based on this trigger.

The trigger details show a tree structure of the trigger attributes with the attribute values and its datatype.