Example

For a monitor, you configure conditional distribution based on the CustomerRegion attribute. Possible regions are EMEA, APAC, and US. For a Sales Order from a specific customer, you want to send an Alert to the SalesManager of the corresponding region.

To avoid using individual user names, you create, in IFS, a distribution group for each region:

  • SalesManagerEMEA
  • SalesManagerAPAC
  • SalesManagerUS

This table shows a sample configuration with conditional distribution:

Parameters to be checked Distribution list
CustomerRegion Type Identifier Send e-mail
= 'EMEA' Group SalesManager

EMEA

Yes
= 'APAC' Group SalesManager

APAC

Yes
='US' Group SalesManagerUS Yes