'Does not change from old value to new value' operator

This table shows the syntax for rules that use the 'Does not change from old value to new value' operator:

Syntax [Attribute] [Old Value] [Operator] [New Value] [Within] [optional Condition]
Attribute One of the document attributes selected for monitoring.

See Monitor rule - value change.

Old Value A constant value for the attribute that is monitored.
Operator Does not change from old value to new value
New Value A constant value for the attribute that is monitored.
Within Waiting time the monitor must evaluate value change occurrences since the document with the attribute value [Old Value] has occurred.
Condition (optional) A monitor condition from the list of predefined conditions.

See Monitor rule - value change.

Evaluation if Operator = Does not change from old value to new value Evaluates to True if these conditions are both met at the end of the time interval:
  • An instance of the document with [Old Value] has occurred.
  • No instance of the document with [New Value] was received by the time the timer offset has expired.

This table shows when alerts are generated:

Document instances Alert is generated
One document instance contains the Attribute with the [Old Value]. Yes (after the timer expired)
Document instance with the attribute value equal to [Old Value] followed by an instance of the document with the attribute value equal to [New Value]. No if the document with the [New Value] is received within the time interval.

Yes if the document with the [New Value] is received after the expiration of the time interval.

Document instance with the attribute value equal to [Old Value] followed by an instance of the document with the attribute value different than the [New Value]. Yes
Document instance with the attribute value equal to [Old Value] followed by an instance of the document with a different attribute value and then followed by a document instance with the attribute value equal to [New Value]. No if the document with the [New Value] is received within the time interval.

Yes if the document with the [New Value] is received after the expiration of the time interval.

Example - Does not change from old value to new value

You build a rule to verify if a new sales order is not picked up within 8 hours after its creation. In the rule, you use the Status attribute from the SalesOrder document.

This table shows the syntax of the rule:

Attribute Status
Old Value Open
Operator Does not change from old value to new value
New Value Working
Within 8 hours