Canceling an alert
When canceling an alert, the action code
(ProcessPulseAlert/DataArea/Process/ActionCriteria/
ActionExpression/@actionCode) must be "Change".
This table shows the elements you must use in the noun instance
(ProcessPulseAlert/DataArea/PulseAlert):
| Element | Note |
|---|---|
| DocumentID/ID | Use the DocumentID/ID as provided in the Acknowledge BOD when the item was created. |
| Status/Code | Use value 'CANCELLED'. |
When processing the cancel request in the Activities engine, an Acknowledge BOD is sent in reply. If the item was canceled successfully, the actionCode of the BOD is "Accepted". If the item could not be canceled, the actionCode is "Rejected".
You can only cancel an alert when:
- The alert is open. If the user completed the alert, you can no longer cancel it.
- The alert is created by a
ProcessPulseAlertBOD. If the alert is created by a Monitor you cannot cancel the alert using aProcessPulseAlertBOD.