Creating tasks from an application

To create tasks from an application:
  1. Update your application so it can send ProcessPulseTask and to handle incoming AcknowledgePulseTask BODs. The ProcessPulseTask BOD must have action code ‘Add’ to create a new task.
  2. Ensure your application is connected to ION. In the connection point, select ProcessPulseTask as a document to send.
  3. Your application connection point must be used in at least one active document flow. If this is not the case, you can create a specific document flow containing an activity for your application and activate that flow.
  4. In IFS, configure users, distribution groups, and contacts for people that must receive alerts. For users, ensure the 'Person' is filled with the value that is sent by the application as the person ID of a system user. For contacts, ensure the ‘Contact ID’ is filled with the same value that is sent by the application as the person ID of a non-system user. For distribution groups, the application must send the distribution group name as defined in IFS.
    For PulseAlert and PulseNotification BODs, the procedure is the same.