Alerts, notifications and tasks

A task is sent if the user is expected to execute a defined task. The user must complete the task in Infor Ming.le using the Tasks widget in the Homepages or in the Infor Ming.le Mobile application. To complete a task, the user specifies data or selects a specific action, such as 'Approve' or 'Reject', when closing the task.

An alert means a user must be notified of an exception. It indicates that something happened that is extraordinary or that is not in line with how the business should run. The user can decide whether to take action and then close the alert.

A notification is a message to one or more users 'for your information'.

Note: Some differences exist between the features that ION offers for tasks, alerts and notifications:
  • Tasks have a priority (High, Medium or Low). Alerts and notifications do not have an explicit priority.
  • The names (labels) of the data elements for an alert are not translatable. For tasks and notifications created from a workflow the labels are translatable.
  • In alerts, drill-back links are automatically generated based on document references. For tasks and notifications that are created from a workflow, drill-back links can be configured. To configure these drill-back links, use drill-back views that are retrieved from the uploaded drill-back view sets.