Replacing Enterprise Connector with a fresh installation

The Enterprise Connector only stores configuration data in its database. No transactional data is stored in the database. Therefore, if your Enterprise Connector installation, including its database, is corrupted, you can revive it by completing these steps:

  1. Install a fresh ION Enterprise Connector deployment.
  2. Reapply the location credentials for the original location.
  3. Configure the correct tenant mapping.
    During this process a message is displayed to inform you that the location is already in use. Use the Take Location option to transfer the ownership for the location to this Enterprise Connector.