Basic search

You can use a basic search with most commonly used filters.

This table shows the basic search fields:

Search CriteriaDescription
Date and Time RangeRepresents the date-time in which messages started their processing within ION (Message entered ION event).

Click this button to select the search period:

Calendar icon

  • Last hours (1-23): selects documents from date range starting from exactly (selected value from 1 to 23) multiplied by 60 minutes in the past till current date-time in UTC.
  • Last 24 hours: selects documents from date range starting from exactly 24 hours in the past till current date-time in UTC.
  • Last 7 days: selects documents from date range starting from exactly seven days in the past till current date-time in UTC.
  • Date Time Range: selects documents with date range between the specified "Start Date" and "End Date" including time (hh.mm). "End Date-Time" must be later than "Start Date-Time".
  • All: selects anything until the current date-time.
Document NameAllows to search by a document name, for example Sync.SalesOrder.
Select documents from the list. The list shows the documents that are processed by ION and for which the current user has view permission. Click Refresh to update that list. To filter the list of available documents use a search field on top of the list. Specify a search string in the field to see only those documents that contain the specified string.
Note: This filter is only working when the selected Display View is Timeline.
Document ID from message contentSpecify one or more Document IDs, comma-separated. Use the text filter to limit the search results and improve the response time.

If the document ID is not found in the message content. The document ID from the message header is used, unless it is blank or wrapped in double quotes.

Note: ION OneView engine does not support field values enclosed in double quotes. The double quotes indicate that the search value is a "phrase" meaning the search engine searches for an exact match. The use of values that are enclosed in double quotes is forbidden.