Log file collector
To collect the ION log files from the system, you can use the log collector, collectLogFiles.bat
. This batch file collects the ION log files on the host and stores them in a zip file. You can find the collectLogFiles.bat
file in this folder:
Infor LTR installation folder\InforTechStackGrid\grid\applications\IONService\appdata\ion.connect.1\IONContainer\bin\
You must have access rights for the ION Grid folders to be able to run the log collector. Add your user name to the Windows InforTechStackGrid_full
user group or to an explorer trying to open the folder: ION installation\ION\IONGrid.
Click
on the message that informs you that you are not authorized for this folder.If no parameters are specified, the batch file creates this .zip file: ionlogcollection_timestamp.zip
You can find the file on the host where the .bat
was run in the %TEMP% folder of the user with the ION log files.
This table shows the parameters:
Parameter | Description |
---|---|
-help | Information about the usage. |
-o[utputfile] | Location and name of the zip file. Can include a path. UNC paths are not supported. An example:
-o c:\temp\logcollector.zip |
-n[oarchive] | Will skip archive log files |
-mtime numberOfDays | Collects log files that were updated in the last numberOfDays. numberOfDays: 0, or a negative number.
For example: |