Example 3: Workflow approval matrix

To avoid that no approval Task is created, you can use a fallback approver. In that case, complete these steps:

  • Ensure that the parameter that is selected on the Approval Actions tab, such as Result, has a value other than the approved or rejected value. For example, Initial.
  • Add the Result parameter as a parameter to check.
  • At the end of the approval matrix table, add a row that checks whether the Result parameter still has its initial value.

This table shows an example:

Parameters to check Distribution
Cost Center Region Result
= 'c1' CentralOffice
<> 'c1' North NorthOffice
<> 'c1' South SouthOffice
= 'Initial' Controller

A Task is created for the controller. For example, if the CostCenter is c2 and the Region is East.