Using the Inbox utility application
The Inbox utility application displays the tasks, alerts, and notifications sent to the current user in a compact list view. To use the utility application, users must also have access to the Infor Inbox application and have the MingleIONEnabled and MingleEnterprise security roles.
A maximum of 600 messages is shown in the order specified by the Items Load Order setting for the Infor Inbox application.
To filter the items shown in the list view, click the filter icon. You can apply these filter criteria:
- Message Type
- Date Created
- Category
- Assigned Status
- Due Date
- Escalated
The filter options set in the Inbox utility application are also applied in the All folder in the Infor Inbox application and vice-versa.
To handle messages, you can take these actions directly in the list view:
- Search for text contained in the messages of alerts, tasks, and notifications.
- Sort the presented list by creation date.
- View, assign or close messages in list view; the same actions as in the main Inbox application list view are available
- Select several messages to apply the same action to items with the same type and status.
You can click an item in the list to open its details on the Message View screen. After handling a message on this screen, click in the top right corner to return to the previous page.
Click from the utility application to open the main Inbox application and work with the full list of messages available to you.