Specifying workflow settings

Only perform this step if the user who receives the alert must be in a position to start a workflow to handle the alert.

Sometimes the user wants to start a predefined workflow to handle an alert. To enable this, link a workflow definition to the event monitor.

Before you link a workflow definition to the monitor, create the workflow definition to be used.

See Creating a workflow definition.

To link a workflow definition to the monitor, perform these actions on the Workflow Settings tab:

  1. Select Start Workflow from Alert.
  2. Select the workflow to be used.
  3. Select the monitor attributes to be mapped to the workflow input parameters.
    Note: 
    • Only workflow definitions that do not contain structures can be started from an alert. While editing the monitor, the list of available workflow definitions is filtered so that you can only select workflow definitions without structures. If the configuration is changed afterwards and a user clicks the Resolve button and tries to start a workflow that has a structure, an error is reported to the user.
    • You cannot use output parameters of the workflow definition. To start a workflow that returns information to an application, use an activation policy instead of an event monitor.
    • If you selected Alert if rule evaluates to true [number] times within in the Rule tab of the monitor, you cannot start a workflow from the alert. This is because the alert will not contain data to start a workflow with.
    Note: Only attributes that are not marked as "Hide in Alert" can be mapped to workflow input parameters. For the input parameters, do not select attributes that are repeating or attributes that are part of a repeating structure in the document, such as attributes of a sales order line. Otherwise the starting of the workflow will not work, because the BOD can contain multiple values.
    When the monitor generates an alert, the user who handles the alert in Infor Ming.le will see a Resolve button. When the user clicks this button, the workflow is started based on the selected workflow definition and the alert is closed. The data from the attributes that are selected in the alert is used as input for the workflow.