Alarms

With Alarms, you can monitor documents according to business conditions in a self-service model, where end users define the monitoring rules.

The business administrator creates alarm templates in ION Desk. You can specify role-based authorizations for each alarm template, so that only business users with the specified roles can use certain templates. Templates for which no authorizations are defined are visible to all business users after they are activated. The users create alarms based on the available templates from the Alarms mobile application or the Alarms homepage widget. Each alarm can potentially create an alert for the same document.

The alerts that are created from an alarm instance are similar to any other alerts that are created by Event Management monitors. The alarm creator can specify the distribution list for the resulting alert by selecting one or more users or one or more groups.

The users receive the alert in their personal Infor Ming.le page, the Infor Inbox application, Infor Ming.le mobile application, or by email. For details about handling alerts by end users, see the Infor Ming.le help on https://docs.infor.com/.