Columns in the workflow aging report
This table shows the columns in the workflow aging CSV report:
| Column Name | Description |
|---|---|
|
Name |
Workflow definition name. Data type: string. |
|
InstanceID |
Workflow instance ID. Data type: string. |
|
Status |
Workflow instance status. Possible values: Running. |
|
StartTimeUTC |
Workflow instance start time. Date and time are displayed as UTC. |
|
TaskName |
The name of the workflow step which generated this task. Applies to step of type Task, Task Chain and Parallel Task. Data type: string. |
|
TaskID |
The task ID that is generated by the Activities engine. You can use this ID to find the task on the Manage Activities page in ION Desk. Data type: string. |
| TaskStatus | The task status as known in the Activities engine: NEW, ASSIGNED, UNASSIGNED, DONE. Tasks that are CANCELLED are not included in the report. |
|
Assignee |
The full name of the user to whom the task is assigned, if available. If the task is not assigned the value “N/A” is used. Data type: string. |
|
Workflow Age(hours) |
The number of hours since workflow started. |
|
Task Age(hours) |
The Task Age for tasks that are DONE is the number of hours since the task was created until the task was closed. The Task Age for tasks that are NEW, ASSIGNED, UNASSIGNED is the number of hours since the task was created until the current time. The Task Age is expressed in hours, rounded down. For example, if a task took 1 hour and 45 minutes, the report displays Task Age 1 hour. |
|
<PARAM:parameter name from workflow model> |
Columns for all workflow parameters with name as PARAM: < workflow parameter name>. The columns are sorted based on the alphabetical order of the parameter names. The columns contain parameter values in these cases:
|