To cancel all running workflow instances of a workflow in ION Desk:
In the Active Workflows page, select the
workflow definition to which the workflow instances to cancel belong and click
Workflow
Instances.
In the workflow instances page, optionally adjust the filter and click
Search.
To cancel all running workflow instances from the resulting search range, click
Cancel
All.
Optionally, select the check box to cancel all notifications. All open tasks
that are generated by the canceled workflow instances are also canceled.
If the option to also cancel notifications is selected, all
open notifications that are generated by the selected workflow instances are
also canceled.
Note: Notifications can also be canceled from the
Monitors & Workflows > Activities page.