Known Problems
Save button in LTR manager is displayed after re-sizing the window
When you try to save the data after entering the application details in the Infor LTR Manager, the button in the application window is not displayed. The button is displayed after you re-size the window.
Redeploying core SAML fails
Running Redeploy Core SAML from LTR Manager will fail. To fix this error, run Redeploy Core SAML again, and the process will complete.
ION Desk and IDM services failing with 401 unauthorized error in IFS client
If ION Desk and IDM services are failing to load after an upgrade or installation and there is Status:401 - Unauthorized error in the IFS client log, follow the steps in KB2111038 to fix this issue.
Content Document drillbacks
Content Document drillbacks are not working.
Failure to change the Grid Service account
It is not possible to change the Grid Service account in maintenance mode when it is installed with a nominated account.
Changing service accounts in maintenance mode
When changing service accounts in maintenance mode, the new account must be granted the “Log-on as a service” role manually.
ION API Monitoring error
In rare circumstances, ION API Monitoring may display multiple application errors on the initial refresh of the Monitoring page. These errors can be ignored.
Reconfiguring widgets
If you are upgrading from Infor LTR or an earlier release and are using any Infor Global Human Resources widgets, you must verify the custom parameters. Go to and open the Infor Global Human Resources application. On the Custom Parameters tab, verify that the value for the ghrpdlorda variable is set to the correct product line.